• The Booking Form constitutes the entire Agreement between Fernweh India Pvt Ltd (“Operator” which expression includes all other companies/entities in its group, its operators and agents only to the extent they may provide any service or part thereof) and the Customer (which expression shall mean the person/s in whose name and/or whose behalf the Booking is made and/or whose name is on the Booking from, the Travel Reservation Ticket (TRT)/Service Voucher/s)


  • “Brochure” shall mean and include any printed/typed itinerary. The Brochure shall from an integral part of these Booking Terms and Conditions.
  • “Child/Infant”: “An infant means a person below the age of two years, and a “Child” means a person above the age of two and below the age of twelve years on the date of travel/tour.
  • “Force Majeure” includes circumstances beyond the Operator’s control like acts of God/nature, major road works, traffic congestions, weather conditions, fairs, festivals, sports events, political/religious gatherings, strikes, change of management/closure of hotels/ restaurants, over booking of hotel/flights, delay/cancellation/re-routing of flights or railway, closure of/restricted entry at a place of sightseeing.
  • “Independent Contractor” means any hotelier/hotel owner, owner of any airlines, shipping company or railway, ferry, boat owner/ operator, cruise, coach owner/operator, transport owner/operator, owner/operator of any other person or Organization who have been selected by the Company to render services to the Client.


  • Brochures are printed several months in advance and the brochure’s description of services are as accurate as possible. However, Operator does not own any hotels, airlines, restaurants, cruises or coaches. There may be changes in the services/itinerary including for reasons of Force Majeure / Vis Major.
  • In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, Operator reserves the right to change extra for the same any time.
  • The prices quoted in the brochure have been calculated at the rate prevailing at the time of printing of this brochure. Operator reserves the right to amend the prices published in this brochure in case of currency fluctuations, changes in the various gross rates of exchange, and/or fuel costs, special/ high season charge levied by the suppliers, hike in the airline/rail changes before the date of departure and to surcharge accordingly. All such increases in price must be paid for in full before the departure by the Customer.
  • No person including the Employee/s and Agents of the Operator other than the Operator, in writing has the authority to vary, add amplify or waive any stipulation, representation, term or condition set forth herein or the Brochure.
  • Customer accepts that the Services detailed in the Brochure are as are normally available, especially at the time the Brochure is printed, and which Operator shall endeavour to provide subject to Operator’s right to alter, amend, change, modify, change, modify, vary or withdraw the same.
  • In case of publication of any travel scheme offering any discount or benefit by the Company, it shall have the sole right to withdraw such a scheme or discount at any time unless a specific assurance to the contrary is published.
  • Operators shall not be responsible for or bound by any printing, typographical error other such errors in the Brochure.

Tour Services

  • Operator undertakes to arrange for the Customer, through carriers, hotels and other providers of services, only the services detailed in the accompanying brochure.